Customers
Ordering is easy! Browse through local restaurants on our platform, select your favorite dishes, and proceed to checkout. Once your order is placed, you’ll receive updates until it’s ready for pickup or delivered to your doorstep.
Delivery fees are set by the third-party providers (like Uber and Skip) we partner with. However, EateryHub ensures that menu prices remain the same as the restaurant’s in-house prices, with no markups. This transparency supports local restaurants and ensures drivers are fairly compensated for their service.
No, EateryHub operates with no hidden fees or surprise charges. The price you see is the price you pay—our platform doesn’t inflate menu prices, so you’re paying the same as you would at the restaurant.
Every order you place on EateryHub directly supports local restaurants. By choosing EateryHub, you help businesses retain more of their earnings since we don’t charge commission fees. It’s a win for your community and your favorite eateries!
If something’s not right with your order, try contacting the restaurant directly—their information is in the "My Orders" section of your account. If the issue isn’t resolved, email us at support@eateryhub.ca, and we’ll work to find a solution.
Yes! Many of our partner restaurants allow you to schedule orders for later. Choose your desired delivery or pickup time during checkout.
Restaurant Owners
Joining EateryHub is simple! Visit our website and click on “Restaurant Owners” to start the registration process. Fill in your restaurant details, upload your menu, and complete your profile. If you need assistance, email us at support@eateryhub.ca, and we’ll guide you through the process.
Absolutely! Once you’ve signed up, you can log in to your EateryHub dashboard to manage your menu. Add new items, update prices, and even mark items as unavailable if needed. For help with menu updates, email us at support@eateryhub.ca.
All orders placed through EateryHub will appear in your restaurant dashboard. You’ll receive real-time notifications for new orders, and you can update the status (e.g., preparing, ready, delivered) directly in the system.
If there’s a problem with an order, you can communicate directly with the customer using the contact information provided in the order details. For technical issues with the platform, contact us at support@eateryhub.ca, and we’ll assist you.
Payments for orders are processed securely and transferred to your designated bank account at regular intervals. You can view your payment history and upcoming payouts in your dashboard. If you have payment-related questions, email us at support@eateryhub.ca.
Yes, you can! Use your dashboard to create special offers, discounts, or promo codes to attract more customers. If you’re unsure how to set this up, we’re here to help—just drop us an email at support@eateryhub.ca.
EateryHub provides a zero-commission platform, giving you complete control over your profits. We also offer marketing resources to boost your restaurant's visibility and customer engagement. Reach out to learn more about how we can support your business!